We aim to have all orders dispatched within 1 working day of receipt of your order, however please allow 3 – 5 working days from receiving your order confirmation via email for delivery. Please note that the cut-off time for processing orders is 2pm – orders received after this time will be sent out the next working day unless the express delivery option is selected – however if you do need to order after this please do call us and we will do our best to help.
All orders are currently dispatched by First Class Post – please be aware that some items such as the Ocusoft Pads may be too bulky to fit through a standard letter box.
We also have an express delivery option which costs £10 and will arrive with you the next working day, provided the order is received by 3.30pm.
Should your order not reach you within the times quoted above, please accept our apologies and contact our Customer Services Department who will be happy to assist.
Queries regarding delivery should be sent to the following e-mail firstname.lastname@example.org
We strive to keep all of the items featured on our website in stock, however if an item is out of stock or no longer available you will be notified.
We hope that you enjoy your purchase from Scope Group Ltd and thank you for shopping with us.
Shipping Methods, Times & Costs:
P&P IS FREE OF CHARGE FOR DELIVERIES TO MAINLAND UK AND NORTHERN IRELAND (Except when the express delivery method is selected)
Unfortunately we are currently unable to ship outside these areas but please do contact us if you live outside these postal areas and we will do our best to assist you.